Are Your Employees Lost in Health Insurance Jargon? Employee Benefits Communication to the Rescue

At Hilb Group, we understand the importance of clear and concise employee benefits communication. We approach benefit communications with a focus on both employee engagement and education. With a customized employee benefits package and engagement support, your HR team members will no longer depend on carrier materials and your employees will truly benefit.

Explore Better Benefits

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Your benefits package is great, but can you communicate employee benefits to your employees effectively?

You’ve worked hard to provide a fantastic benefits plan for your team. So where is the engagement?

When communication materials are confusing, filled with insurance jargon, and unbranded, you’re missing an opportunity to promote your company’s total rewards with your team. What you get is an HR team buried in questions, and employees that are unsure about their options and the real value you’re offering.

This confusion isn’t just frustrating, it’s costly.

When employees don’t understand their benefits, they don’t use them effectively. This leads to low engagement, poor loyalty, and a wasted investment on your part.

In fact, employees who find their benefits communication effective are more than twice as likely to be very loyal to their company.

That’s employee satisfaction, understanding, and retention all in one effort, which Hilb Group can help your team with.

It’s time to stop dropping the ball and start getting the most out of your benefits package through effective employee benefits communication using multiple channels.

How We Transform Your Benefits Communication

We provide clear, consistent, and strategic messaging that simplifies HR administration and ensures employees can make informed choices. Our employee benefits communication plan includes:

Custom Employee Benefits Communication

Your benefits package will land better with your team if you customize a plan to communicate it through multiple communication channels. We'll leverage technology and industry know-how to create a plan that turns complex benefit information into understandable, digestible, employee communications. We design a comprehensive range of branded benefits materials tailored to your specific plans. Our strategies focus on education and engagement.

Education

Education is the backbone of a winning employee benefits communication strategy. Ensuring your employees are informed, especially younger employees and employee groups with less exposure to the world of healthcare, will keep your spend more predictable, and satisfy employees as they engage with their benefits throughout the year.

Engagement

We believe in tracking engagement. Real, measurable data from every single one of our communication channels helps your employees connect with our strategies, which helps you see how much value you're getting from your communication efforts.

These are metrics your team doesn't have time to track on their own. Let Hilb take the guesswork out of internal communications and report to you about how employees engaged in Open Enrollment this year.

Online & On-Site Enrollment Support

As part of ongoing benefit education throughout the year, we also help your employees enroll at open enrollment. We conduct on-site or online meetings during open enrollment and use this time to answer employee questions directly, covering everything from plan changes to maximizing benefits.

Communication Materials

Our employee benefits communication for open enrollment includes benefits guides, interactive online benefit documents, on-demand Power Point presentations, educational videos, promotional materials and a custom-built open enrollment landing page for your employees. We also offer a secure, 24/7 online enrollment portal for easy access.

To help encourage employees to enroll and leverage your plan in a cost-effective way, we won't just stop at health insurance. Our communication plan focuses on the entire benefits package including prescription education, mental health resources wellness advocacy and more.

One-on-One Open Enrollment

In addition to the benefits communication help you'll receive from Hilb Group, your team can also engage with our in-house enrollment professionals. This team of seasoned benefits communication consultants will meet with your employees one-on-one, in person or virtually, to walk them through their relevant benefits options. Our personalized guidance ensures every employee understands their benefits and can choose the best plan for their needs.

Why Partner with Hilb Group?

Decades of Experience with a Personal Touch

We combine nationwide resources with dedicated local service. You get a team that understands the employee benefits plan industry inside and out, and more importantly, understands your business.

We Do the Heavy Lifting

Forget forwarding generic carrier PDFs of your complex benefits plan to your employees. We help you enhance your communication effectiveness by creating fully customized materials from scratch that reflect your brand and speak directly to your employees in a language they understand.

Dedicated One-on-One Support

Our biggest differentiator is our personalized enrollment benefits education. This in-house service ensures every single employee receives the guidance they need to make confident decisions about their valuable benefits, a service many competitors simply don't offer or charge extra for it.

Learn more about how personalized employee benefits consultations can help save your business money.

COMMUNICATE BENEFITS BETTER

Let's make your benefits programs a true benefit through effective communication.

Ready to boost employee engagement and loyalty while simplifying HR administration? Let’s build a communication plan that works and increase employee satisfaction.